FIT GORILLAS - PRIVACY POLICY

This privacy statement includes information privacy safeguards on our web sites/apps and how Fit Gorillas  collects, uses and discloses information gathered on our apps, including the use of cookies (or local storage).

1. What Personal Information does Fit Gorillas collect?

The types of personal information that Fit Gorillas  records will depend on your usage of our apps. If you carry out a transaction, interaction or send us an email, Fit Gorillas  will record information.
  • General requests.

    You can use the apps for a number of other purposes such as to request further information about other Fit Gorillas  products and services. In order to process your request, we will require you to provide us with certain personal information. This includes such details as your name and contact information and information about any existing account. If you send us an email request, we will ask for similar information. We require this information to process your request and to improve the services we provide to you. When you are carrying out a transaction or simply making a query, Fit Gorillas  may also ask for information such as details about yourself in order that Fit Gorillas  can better tailor its services to your needs and to provide you with information about a range of Fit Gorillas  services you might be interested in. Fit Gorillas  may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide Fit Gorillas  with important information that enables improvement in the types and quality of services offered and the manner in which those services are offered. It will always be clear whether the information requested is mandatory or voluntary. Our surveys may be conducted via an email, internal message or app/web link.
  • Navigation Information.

    Each time you visit Fit Gorillas  app, anonymous navigation information is collected by our servers. This provides Fit Gorillas  with information about how the app is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each page on the app. It does not personally identify individual users. In addition, Fit Gorillas  app, like many others, uses cookies. A cookie is a piece of information that the website sends to your browser and which is stored on your hard disk. A cookie helps to identify your browser to the app when you return to visit the app and identifies the previous requests your browser has made. This allows the app to be tailored to you on your return visits. Cookies cannot identify you personally. If you do not wish to receive cookies you will not be able to use Fit Gorillas  .

2. What Happens with Your Personal Information?

The personal information collected from you on this app is or may be used: for credit verification purposes; for billing purposes; to maintain your account; to notify you about other or new services or promotions from time to time by email or messages; to provide customer support; in order to provide you with the products, services or information you have requested. Aspects of these functions may be outsourced to third parties who are only authorized by Fit Gorillas  to use this information for these purposes.

Fit Gorillas  may also use its customer database, including information provided by you through this app, to distribute information about other Fit Gorillas  services and other organizations' services to you. If at any time you no longer wish to receive email or communications from Fit Gorillas  or from third parties, you can contact Fit Gorillas  customer service at any time and make an 'opt out' request, as per details at the end of this Statement.

Information collected on this app may also be combined and de-identified to provide Fit Gorillas  with anonymous demographic and usage information. Fit Gorillas  can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties. In addition, anonymous navigation information may be used for statistical analysis of the app, for marketing purposes and to tailor the content of the app to the needs of Fit Gorillas  customers. Statistical information is not disclosed in connection with your personal information.

3. Will personal information be given to anyone else?

Personal information collected at this app will only be disclosed to third parties in accordance with this Privacy Statement and with the terms and conditions of any relevant service. You should check the terms and conditions of individual products and services for information about disclosures. Information collected at this app may be disclosed to third parties where functions are being outsourced. Fit Gorillas  may also disclose personal information to law enforcement agencies, government agencies, courts or external advisors where permitted or required by law.

4. Access and Correction

Once you have registered as a Fit Gorillas  customer, you can lodge an access request with Fit Gorillas  customer service to view or amend your personal details or modify your details online at any time.

5. Are personal account details safe when being transmitted?

Fit Gorillas  strives to protect your personal information during its transmission. Customer account information provided through this app is held in a secure server environment behind Fit Gorillas  firewalls. Fit Gorillas  secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including your name and address, so that it cannot be read as the information travels over the Internet. However, while Fit Gorillas  maintains high standards in protecting your security, no transmission over the Internet or storage of information on servers connected to the Internet can be guaranteed to be absolutely secure.

6. Are personal account details stored safely?

Fit Gorillas  takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorized access, destruction, use, modification or disclosure of data. Fit Gorillas  only permits your details to be accessed by authorized personnel. Your information is stored on dedicated Fit Gorillas  servers. These servers are not shared with anyone. We maintain full security over your personal information. All sensitive customer details like passwords are encrypted and hashed, meaning we cannot even decipher these details ourselves. Sensitive details can only be reset. We will never ask you for your account password. If you loose your password you will need to request a password reset ticket from us and reset it yourself.

7. Links to other sites

Fit Gorillas  provides links on its website/apps to other sites. These sites may have different privacy policies than those of Fit Gorillas  and you are advised to check the privacy policies on those sites.

8. Contacting Fit Gorillas

Fit Gorillas  is concerned to ensure that your Internet experience is a safe and enjoyable one. If you have any questions or comments about this Privacy Statement you can contact Fit Gorillas  by email: support@fitgorillas.net.

9. Email

During the registration process all members provide a chosen email address for Fit Gorillas  to use as the primary point of contact with members. All members' email addresses provided will be used to forward correspondence related to their membership of Fit Gorillas  such as app alterations and maintenance, new services or promotions, voluntary surveys, updates, announcements, advertisements and feedback requests.

At any time members can update their email address contact details held with Fit Gorillasthrough editing their email details.

All email addresses held by Fit Gorillas  , and any related personal information, are exclusively used by Fit Gorillas  and not shared or rented to any other company or entity unless for the purpose Fit Gorillas  outsources a business function. Emails sent by Fit Gorillas  to members will only originate from Fit Gorillas  or agreed Fit Gorillas  suppliers and be related to the use of Fit Gorillas  . All email content is developed by Fit Gorillas  .

10. Changes to this Privacy Statement

This Privacy Statement may change from time to time particularly as new industry codes are introduced. Any changes to Fit Gorillas  Privacy Statement will be highlighted in this area from time to time.

This policy was last updated January 2017.